To operate our properties from an ownership perspective increasing the value of the assets we manage by
focusing on growing market share, paying close attention to general upkeep and maintenance of the physical plant,
developing and treating associates fairly and exceeding customer expectations together with our brand partners to
be the leading hotel in the market.
Build a loyal client base through outstanding customer service consistent with brand standards
Develop business consistently through an aggressive sales and revenue management effort
Maximize the value of the asset through continuous maintenance keeping the surroundings comfortable & attractive
Market penetration is a key to driving revenues and to increasing the opportunity for repeat business. Global Vision Hotels believes
that careful attention pricing considerations and offering an outstanding value for group clients is the key to maximizing revenue
opportunities in the marketplace. Occupancy and yield information is closely monitored to drive pricing and business decisions which
maximize the value of the asset for our owners. Our emphasis on local partnerships and destination marketing increases hotel exposure
to expanded market attractors.
Our approach to customer service and consistency of product and performance is based on strict adherence to brand standards of quality
and performance to ensure a return stay on all individual and group bookings. Achieving our benchmarks for customer satisfaction
ensures fewer resources are spent on attracting new customers to replace those that left unsatisfied. We ensure our staff is trained
in the tools of customer service and the elements of delivering a memorable experience to customers based on knowing what their
particular needs are prior to arrival at the hotel.
Product appearance and functionality is another key focus to ensure that customers receive the value that they expect when staying at
our hotels. Careful attention to interior ambiance and exterior grooming creates the first impression a customer perceives when
encountering a hotel. The arrival experience is particularly salient to create a sense that the customer made the right choice
for accommodations as they first arrive at a property. We leave no detail to chance when creating the first impression for our customers.